I had contact today from a Lush employee who says
All managers are being forced to have their pictures taken and put on the website, without their consent! This is a serious privacy issue! I restrict my Facebook so no one sees where I live, work or what I look like without being someone I know! Lush is allowing anyone with an Internet connection to check out my name, my face and where I work. Doesn’t take much for a stalker to follow me home using those details, or even someone who doesn’t agree with the controversial campaigns we are forced to take part in. The pictures are due to be taken on Tuesday.
Lush wants to relaunch the website; trying to bridge the gap between customers and staff. Mark is wanting a direct link between the two to prevent customers taking to Facebook, blogs and the forum, in order to vent. So, this idea of store profiles will feature manager names, email addresses and photos.
Managers will meet tomorrow for the January meeting where we will have to single ourselves out to speak to the powers that be to complain.
As always though, we will be ignored. While mark refuses to travel to America due to his paranoia that the CIA will arrest him for funding activist groups, and Hilary (our “ethics” director) keeps any information about herself online, to a bare minimum, the UK team think it is perfectly acceptable to yet again put shop managers in the firing line, by parading our private details online. So the next time we are forced to support a rediculous campaign, the public will know what the managers look like, where they work and what their names are. My personal safety is at risk and Lush has not taken any of it into consideration. All they care about is redirecting customer complaints
And there’s an email which says
Calling all Shop Managers~
Hope you’re all well and excited for the Managers Meeting next week.
As part of our new website (which is launching very soon) we’ll be giving all manages a featured space on their shops page (which includes and [sic] image and a quote) and we need to take some lovely portrait pictures of you for this.
On Tuesday night you’ll all be attending the Galleria at the New Head office at Dolphin Quays in Poole, where we’ll be shooting.
From 7pm – 10pm we’ll need all UK shop managers to have their portraits taken by our In-house photographer. Could everyone please make sure you get your photo taken before you leave that night.
I know Some of you might be arriving at different times, so please come and see me before you go. Ideally – if you can get your photo taken as soon as you arrive – you’ll have more time to enjoy the gallery.
I’ll be making sure we don’t miss anyone on the night as we only have a short period of time to get these all done before the website launches, and the Gallery is our best opportunity.
I’ve attached a mock-up of what the portraits will look like on the new site – to give you an idea of what we need.
I can’t wait to see all your beautiful faces Tuesday night.
Any questions please free to give me a shout.
I really hope that none of the employees who are being told they must have their photographs up on the Lush website are fleeing domestic violence, or have had problems with stalkers in the past. I don’t see anything in that email saying “other than those of you we have made an exception for.” I’m sure Lush will have thought about all of that beforehand though, and will have made it very clear to all their staff that if they don’t want to have their name, photo and workplace on the company website, they can opt out. Because Lush care about their staff and would never want to force them into doing something which might put them at risk, or make them feel uncomfortable or unsafe.
(As always, anyone wishing to contact the blog should email southside socialist at hotmail dot co dot uk).